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Return and Refund Policy

Thank you for purchasing I Am Not a Mbokodo (the "eBook"). We appreciate your support and want to ensure a smooth experience with your purchase. Please read our Return and Refund Policy carefully before making a purchase.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds 

Digital Products (eBooks & Courses)

All sales of digital products, including eBooks and online courses, are final and non-refundable. Once a purchase is completed, it cannot be returned, exchanged, or refunded.

Exceptions & Support

We understand that technical issues may arise. Refunds or replacements may be considered in the following cases:

• Duplicate Purchases – If you accidentally purchase the same item twice, contact us within 24 hours for assistance.
• Download/Access Issues – If you are unable to access your eBook or course due to a technical error, please reach out to us at Marriagebibleforher@gmail.com, and we will resolve the issue.
• Incorrect Product Delivered – If you receive the wrong digital product, we will correct the issue at no extra cost.

Refund Process

If your case qualifies for a refund, it will be processed within 5-7 business days to your original payment method.

Contact Us

For any inquiries or technical support, please email us at Marriagebibleforher@gmail.com .